Frequently Asked Questions

How do I receive my product?

After successful payment, a secure download link is sent instantly to your email, WhatsApp or both — whichever you selected at checkout.

Do I need to create an account?

No. We use guest checkout only. You just need your name and a delivery contact (email and/or WhatsApp).

How long is my download link valid?

Links are valid for 72 hours and allow up to 5 downloads. If your link expires, contact support with your order number and we'll resend it.

What payment methods do you accept?

UPI, debit/credit cards, net banking and wallets — all processed through a secure payment gateway. We never see or store your card details, UPI PIN or OTP.

My payment was deducted but I didn't get the product. What now?

Use the Order Status page with your order number, or contact support. If payment is confirmed, we will resend your delivery.

Can I get a refund?

Refunds depend on our published Refund Policy. Since these are digital products, refunds are generally limited to cases like non-delivery or a defective file.