Terms & Conditions

These Terms and Conditions govern your access to our website and your purchase or use of our digital products and services. By accessing the website, placing an order, making a payment, downloading a product, or using any of our services, you agree to these Terms and Conditions.

Please read these terms carefully before making a purchase.

1. About Our Products and Services

Digital Sanyog provides digital products and services, which may include:

Ebooks and PDF guides
Ready-to-use templates
Software tools
Trading indicators
Website design and development
Website customization
On-page SEO services
Other digital solutions displayed on our website

All products are delivered digitally unless clearly stated otherwise. No physical product will be shipped.

2. Eligibility

You must be at least 18 years old and legally capable of entering into an agreement to purchase products or services from our website.

A parent or legal guardian must complete the purchase when a product or service is intended for a person under 18 years of age.

3. Customer Accounts

Digital Sanyog does not normally create a customer account during checkout.

You must provide accurate and complete information, including your name, email address and WhatsApp number, so that we can process and deliver your order.

You are responsible for ensuring that the email address and WhatsApp number entered during checkout are correct and accessible.

4. Product Information

We make reasonable efforts to provide accurate information about every product or service, including its:

Features
Content
Compatibility
Requirements
Delivery method
Usage instructions
Price
Refund conditions

Product images, previews and examples are provided for representation. Minor differences in appearance, formatting or presentation may occur depending on the device, software, platform or version used.

Customers must review the complete product description and requirements before making a purchase.

5. Pricing and Payments

All prices are displayed in the currency mentioned on the website.

Prices, discounts and promotional offers may be changed or withdrawn at any time before an order is successfully placed.

Payments are processed through third-party payment gateways or payment service providers. An order will be treated as confirmed only after successful payment confirmation.

Digital Sanyog is not responsible for payment failures, banking delays, duplicate debits or technical issues caused by a bank, card issuer, UPI provider or payment gateway. We will, however, provide reasonable assistance where possible.

6. Order Confirmation

After placing an order, you may receive an order confirmation through email, WhatsApp or another contact method provided during checkout.

We reserve the right to cancel or decline an order when:

Payment is unsuccessful or unverified
Incorrect information has been provided
The product price was displayed incorrectly because of a technical error
The order appears fraudulent or unauthorised
The product or service is unavailable
The purchase violates these Terms and Conditions

If payment has been received for an order that we cancel, an applicable refund will be processed according to our Refund Policy.

7. Digital Product Delivery

Digital products, download links, access details or instructions are sent to the email address or WhatsApp number provided during checkout after payment confirmation.

Delivery may occasionally be delayed because of:

Payment verification
Incorrect customer information
Email or WhatsApp delivery issues
Server or technical problems
Security checks
Third-party service interruptions

If you do not receive your product, you must contact our support team with your order number and payment details.

A product will be considered delivered when the download link, file, access details or instructions have been sent to the contact information provided by you.

8. Download Links and Access

Download links may remain active for a limited period or may have a limited number of downloads.

Customers should download and securely store their purchased files as soon as possible.

If a valid download link expires or fails, you may contact our support team. We will make reasonable efforts to resend or restore access after verifying the purchase.

We are not responsible for loss of files after successful delivery, but we may provide replacement access where reasonably possible.

9. Licence to Use Digital Products

Unless a product page clearly states otherwise, your purchase gives you a limited, non-exclusive, non-transferable licence to use the product for your own personal or permitted business use.

Purchasing a digital product does not transfer its copyright, ownership, source code, trademark or other intellectual property rights to you.

You may not:

Resell or redistribute the product
Share download links or licence keys
Upload the product to another website, group or marketplace
Copy and sell the product under another name
Provide the product to others for free or for payment
Remove copyright, branding or ownership notices
Reverse-engineer, decompile or modify protected software
Use the product for unlawful, fraudulent or harmful activities
Claim that you created or own the original product

Commercial-use, resale or extended licences are available only when clearly mentioned on the product page or provided separately in writing.

10. Intellectual Property

All website content and original products, including text, graphics, designs, templates, software, code, logos, videos, guides and downloadable materials, are owned by or lawfully licensed to Digital Sanyog.

Unauthorised copying, publication, sale, distribution or commercial use may result in suspension of access and appropriate legal action.

Third-party names, trademarks, software and platforms remain the property of their respective owners.

11. Software Tools and Compatibility

Software tools may require specific devices, operating systems, applications, subscriptions or third-party platforms.

You are responsible for confirming compatibility and system requirements before purchasing.

Software performance may be affected by:

Device or operating-system updates
Third-party platform changes
Internet connectivity
Browser settings
Security software
Incorrect installation or configuration
Unsupported modifications

We do not guarantee that every software tool will remain compatible with all future updates made by third-party platforms.

Updates, maintenance and future versions are included only when expressly stated on the product page.

12. Trading Indicators and Financial Disclaimer

Trading indicators, charting tools, strategies, ebooks and related educational materials are provided for informational and educational purposes only.

They do not constitute:

Investment advice
Financial advice
Trading advice
A recommendation to buy or sell any security
A guarantee of profit or trading performance

Past results, demonstrations, backtests, accuracy figures and examples do not guarantee future results.

Financial markets involve risk. You are solely responsible for your trading and investment decisions, including any profit, loss, tax liability or financial consequence.

You should conduct your own research and consult an appropriately qualified financial professional before making investment or trading decisions.

Digital Sanyog will not be responsible for losses resulting from the use of trading indicators, strategies, signals or educational materials.

13. Website Development and Digital Services

The scope, price, delivery period and included features of website development or other digital services will be based on the selected plan, written quotation, invoice or agreed project requirements.

The customer must provide required content, images, access credentials, approvals and instructions within a reasonable time.

Project timelines may be extended when:

Required information is not provided on time
The customer requests additional work
Approvals or feedback are delayed
Third-party platforms experience technical problems
The original project requirements change

Any work outside the agreed scope may require additional charges and additional delivery time.

14. Revisions and Project Approval

The number of revisions included in a service will be stated in the relevant plan, quotation or written agreement.

Revisions must relate to the originally agreed scope. A major redesign, new feature or change in project direction may be treated as additional work.

A project may be considered accepted when:

The customer provides written approval
The completed work is published or used by the customer
The customer fails to provide revision requests within the agreed review period
The final files or access credentials have been delivered

15. Customer Responsibilities

You agree to:

Provide accurate order and contact information
Review product requirements before purchasing
Use products and services lawfully
Keep download links and licence details confidential
Maintain backups of delivered files
Provide lawful content for website projects
Obtain permission to use submitted text, logos, images and other materials
Cooperate with reasonable troubleshooting steps
Protect website, hosting and third-party account credentials

You are responsible for content or materials supplied by you and for ensuring that their use does not violate another person’s rights.

16. Cancellations and Refunds

Cancellations and refunds are governed by our separate Cancellation and Refund Policy, which forms part of these Terms and Conditions.

Before requesting a refund, you must allow our support team a reasonable opportunity to investigate and resolve the issue.

Some downloadable products, completed services, activated licences and customised work may not be refundable after delivery or access, except where a refund is required under applicable law or expressly allowed under our Refund Policy.

17. Customer Support

Support is available through the contact methods displayed on our website.

Support may include assistance with:

Product delivery
Download-link issues
File-access problems
Basic installation guidance
Order verification
Approved refund requests

Support does not include unlimited customization, unrelated technical work, investment advice or assistance beyond the product or service purchased.

Response times may vary on weekends, public holidays or during periods of unusually high request volume.

18. Third-Party Services

Our products and services may use or interact with third-party platforms, applications, hosting services, payment providers or communication services.

Your use of those services may also be governed by their own terms and policies.

We do not control and are not responsible for:

Changes made by third-party platforms
Suspension or termination of third-party accounts
Third-party service outages
API or compatibility changes
Changes in third-party pricing or policies
Removal of features by third-party providers

References to third-party platforms do not imply partnership, sponsorship or endorsement unless clearly stated.

19. Prohibited Activities

You must not use our website, products or services to:

Violate any applicable law
Commit fraud or impersonate another person
Distribute malware or harmful code
Gain unauthorised access to any system
Infringe intellectual property rights
Harass, threaten or harm another person
Resell products without permission
Circumvent licence or access restrictions
Make false payment disputes or chargeback claims
Interfere with the operation or security of the website

We may restrict access, cancel an order or terminate support where misuse is suspected.

20. Disclaimer of Warranties

We make reasonable efforts to ensure that our products, services and website function as described.

However, unless expressly stated, they are provided on an “as available” basis without guarantees that they will:

Meet every individual requirement
Operate without interruption
Be free from all errors
Remain compatible with every device or platform
Produce a particular business, SEO, financial or trading result

Nothing in this section excludes any warranty, right or remedy that cannot legally be excluded.

21. Limitation of Liability

To the extent permitted by applicable law, Digital Sanyog will not be liable for indirect, incidental or consequential loss resulting from the use or inability to use a product or service.

This may include loss of profits, business, data, opportunity, website traffic, rankings or trading capital.

Where liability cannot be excluded, our total liability relating to a particular order will generally be limited to the amount paid for that affected product or service, subject to any mandatory rights available under applicable law.

22. Indemnification

You agree to be responsible for claims, losses or expenses resulting from:

Your unlawful use of our products or services
Content or materials supplied by you
Your violation of these Terms and Conditions
Your infringement of another person’s rights
Unauthorised resale or distribution of our products

This clause applies only to the extent permitted by applicable law.

23. Suspension and Termination

We may suspend product access, licence access, delivery or support when:

These terms are violated
Fraud or unauthorised payment is suspected
A product is unlawfully shared or resold
The website or service is abused
Continued access creates a security or legal risk

Termination will not affect rights or obligations that arose before termination.

24. Privacy

Personal information collected through the website is handled according to our Privacy Policy.

By placing an order, you agree that we may use the contact information provided to process the order, deliver the product, provide support and send necessary service-related communication.

25. Electronic Communication

You agree to receive order confirmations, invoices, download links, service updates and support messages electronically through email, WhatsApp or other contact methods provided by you.

Electronic records and communication may be used for order verification, customer support and dispute resolution.

26. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our products, services, website practices or legal requirements.

The updated terms will be published on this page with a revised “Last updated” date.

Changes will not unfairly reduce rights already applicable to a completed purchase.

27. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India.

Customers should first contact our support team and allow us a reasonable opportunity to resolve any complaint or dispute.

Nothing in these terms prevents a consumer from using any court, consumer commission, grievance mechanism or other remedy available under applicable law.

28. Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply.

29. Entire Agreement

These Terms and Conditions, together with the product description, invoice, Refund Policy, Privacy Policy and any written service agreement, form the complete agreement between you and Digital Sanyog regarding the relevant purchase.

30. Contact Us

For questions about these Terms and Conditions, an order, digital-product delivery or a service, please contact us using the support email address, WhatsApp number or contact form displayed on our website.