Shipping & Delivery Policy
Digital Sanyog provides digital products and online services. We do not sell or ship physical products unless specifically stated on a product page.
Digital Product Delivery
Digital products such as ebooks, PDF guides, templates, software tools, and trading indicators are delivered electronically after successful payment confirmation.
Delivery may be made through:
- Download link
- Licence key
- Account or platform access
- Any other method mentioned on the product page
Most digital products are delivered shortly after payment confirmation. In some cases, delivery may take longer due to payment verification, technical issues, licence activation, or manual processing.
Delivery Information
Customers must provide a correct and active email address and WhatsApp number during checkout.
Digital Sanyog will not be responsible for delivery delays caused by:
- Incorrect email address or mobile number
- Inactive or inaccessible contact details
- Spam or junk mail filtering
- WhatsApp restrictions
- Payment verification delays
- Bank or payment gateway issues
- Server, internet, or technical problems
- Third-party platform interruptions
Customers should check their email inbox, spam folder, promotions folder, and WhatsApp messages after completing payment.
Order Confirmation
An order will be treated as confirmed only after successful payment verification.
A payment receipt, bank debit message, or transaction screenshot alone may not always confirm successful payment. Delivery will be completed after the payment is verified in our system or by the payment provider.
Delivery Time
Most ready-to-download digital products are generally delivered immediately or within a short period after successful payment confirmation.
Products requiring manual activation, customization, account setup, licence generation, or verification may take longer. Any specific delivery period will be mentioned on the relevant product page or communicated to the customer.
Website Development and Digital Services
Website development, customization, SEO, and other digital services are delivered according to the agreed project scope and timeline.
The delivery timeline may depend on:
- Project requirements
- Customer approvals
- Availability of content and images
- Access credentials
- Number of revisions
- Third-party services
- Additional work requested by the customer
Delays caused by incomplete information, late feedback, or changes in the original project scope may extend the delivery period.
Failed or Delayed Delivery
If you do not receive your digital product within the expected delivery period, please contact our support team.
Customers should provide:
- Order number
- Name used during purchase
- Email address
- WhatsApp number
- Payment transaction reference
- Screenshot of payment, where required
After verification, we will make reasonable efforts to resend the product, restore the download link, or provide the required access.
Expired or Inaccessible Download Links
Some download links may remain active for a limited period or allow a limited number of downloads.
Customers should download and securely store their purchased files as soon as possible.
If a valid link expires or becomes inaccessible, customers may contact our support team. Replacement access may be provided after the order is verified.
No Physical Shipping
Since our products are delivered digitally:
- No physical package will be shipped
- No shipping address may be required for most orders
- No courier tracking number will be provided
- No shipping charges will apply unless specifically stated
Any address collected during checkout may be used only for billing, tax, invoice, fraud prevention, or legal compliance purposes.
International Delivery
Digital products may be delivered to customers in India and other supported countries, subject to payment availability, legal restrictions, product compatibility, and third-party platform limitations.
Customers are responsible for checking whether a product is compatible with their device, software, platform, or country before purchasing.
Contact Us
For order delivery, download, licence, activation, or access-related support, please contact us through the support email address, WhatsApp number, or contact form displayed on our website.